Applicable Models:
All EZ-Bridge models
If your system was working but now seems to be sluggish or it is dropping connection, the most likely culprit is that a new wireless device was added to your environment and there is wireless interference causing the issue.
The EZ-Bridge ships with default set to Channel 6. If you are experiencing issues, the first thing to do is to try to set up the units on a different wireless channel.
Instructions:
On the the AP (access point) or Unit A, navigate to the unit's web page: Network >> Wi-Fi >> Edit, then select a new wireless channel. You only need to set the channel on Unit A (the one which is configured as an Access Point (AP)). The other unit will automatically follow after about 5 minutes and re-establish the connection.
Before you change channels you might want to check what wireless interference the units may be experiencing by running a site survey from the unit's web page. This will show possible sources of interference in your area.
To do a site survey, go to Network >> Wi-Fi and click on SPECTRUM or SCAN depending on which unit you are accessing. The unit will scan the wireless environment and will return a list of possible interference sources in about 2-3 minutes. It will sort them in order of signal strength. You want to avoid any channels near the top of the list (strongest signal strength). Keep in mind that there are other sources of interference that will not show in the site survey. These sources are things like wireless video units, baby monitors, or wireless telephones. If you still have issues after changing channels, you will need to do some trial-and-error channel selection to find the best performing channel in your area. One final thing that you can try is re-locating the EZ-Bridge to a different physical location to see if that helps your performance.