I cannot send email from my TPDIN® series product!
Following are the existing TPDIN products and what type of SMTP they support:
| TPDIN-Monitor-WEB | Non SSL – Port 25 |
| TPDIN-Monitor-WEB2 | Non SSL – Port 25 ; SSL – Port 465 |
| TPDIN-Monitor-WEB3 | Non SSL – Port 25 ; TLS – Port 587 |
| TPDIN-SC48-20 V1 | Non SSL – Port 25 |
| TPDIN-SC48-20 V2 | Non SSL – Port 25 ; TLS – Port 587 |
How to Setup for Non SSL
In order to send email alerts with the TPDIN® series of products that don’t support SSL/TLS you will need to be able to send non-encrypted email via SMTP port 25.
If you don’t have access to a non-encrypted SMTP server on port 25, you can use the Google SMTP server address aspmx.l.google.com
Note: This SMTP server will only allow sending to a gmail address. If you need to send to a different address you can always forward the emails in the GMAIL settings.
When using this service leave the user name and password fields
blank. Make sure to check the box on the TPDIN that says “Use user name
as from field” if it exists.
How to Setup SSL/TLS
You can use GMAIL to send to any email address. GMAIL supports both SSL and TLS.
Use server “smtp.gmail.com” on port 465 for SSL or port 587 for TLS (WEB3 will be 587)
Username will be your GMAIL address you are using to send the email from (From Email Address) and the password is for that same GMAIL address password. We recommend using a app password instead of using your actual Gmail password.
(If you are wanting to send emails to your self, the Recipient Email Address and From email Address can both be your GMAIL address.)
Once you have it all set up, save the email settings and sent a test email to make sure it is working properly.
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