Why can’t I open the TPDIN® web pages with my browser even though my computer is on the same subnet?

• Related Articles

• My real time clock isn’t updating on my TPDIN®

  Make sure the unit is connected to the internet. If set for static IP check to make sure on Network Page: Default Gateway address = address of your router DNS Address = valid DNS address. Use Google DNS address 8.8.8.8 if you don’t have alternate DNS

• I was updating the firmware on the TPDIN-Monitor-WEB2 and now I can’t access the unit?

  A communications problem during upgrade may have caused corruption in the flash memory or the “Upgrade and Reboot” button was double clicked or pressed twice. Follow these steps to recover: Press and hold the reset button while powering up the unit. ...

• What are the Differences Between Passive and Active PoE?

  If your device uses 802.3af or 802.3at it is considered to use active POE. What that means is that the PoE device (Camera/Radio/Telephone/etc.) will check the power coming in and if it doesn’t meet the device requirements it won’t power up. ...

• NTP Time not Working or updating on my TP-SW4G-2SFP and TP-SW8G-2SFP

  Sometimes the date and time of the TP-SW4G-2SFP and TP-SW8G-2SFP are not updating automatically. This is usually caused by the switch not having the proper IP route to connect to the NTP server. First, you need to program the switch to have an IP ...

• Web Interface not working after updating firmware on PoE Switch

  Applicable Products: TP-SW8GBT-AT-PSV-U and TP-SW16GBT-AT-PSV-U Overview: If a firmware update is interrupted, the device Web Interface may stop responding. Solution: Connect to console port using a USB to Serial port adapter. Console port settings ...