Why is my Tycon MPPT controller showing 12VDC when I have my batteries wired for series?

Applicable Models:

TP-SC24-30N-MPPT

TP-SC24-60N-MPPT

TS-SC24-40N-MPPT

TS-SC24-60N-MPPT

TP-SC48-60P-MPPT

TS-SC48-60P-MPPT

The MPPT charge controllers by default are set for 12V/24V auto detect or 48V for our TP-SC48-60P-MPPT/TS-SC48-60P-MPPT.

If for some reason the controller is not correctly detecting the battery configuration, please follow these steps:

Use the keys on the front of the unit go into the settings and set for 24V battery instead of 12/24 auto detect.
Save the setting.
Power down the unit by disconnecting the solar and then battery.
Power up the unit, it should power up in the correct battery mode.
Re-connect the solar input.

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